Shipping policy
Karkade - Home
Shipping & Collection
Free shipping on orders over $60
Anywhere in Australia, tracked. Three bags of dried karkade gets you there. Under $60, the rates below apply.
Collection, free, at the market
Collection is free on everything we sell, and it happens at the stall. That is the only place we hand orders over.
Penrith Showground, Thursdays. 127-141 Station St, Penrith NSW 2750. 7:30am to 1:30pm.
Blacktown Markets at the Skyline Drive-In, Sundays. Cricketers Arms Rd, Prospect NSW 2148. 6:30am to 2pm.
We also trade at festivals and community events. Check where we are this week before you travel.
Order by Sunday night and you are in that week's batch, ready from the next market day. Order after Sunday and you are in the week after. We will email you either way so you know which market to come to.
Catering and private events work differently. We come to you. Tell us about your event and we will quote it.
Dried hibiscus, posted Australia wide
Our dried hibiscus is shelf stable, so we post it anywhere in Australia with tracked Australia Post Parcel Post.
Orders over $60 ship free. Below that, we charge what Australia Post charges us plus 10% for handling and packaging. Nothing is marked up past that.
Order weight Postage
Up to 250g $11.20
250g to 500g $12.85
500g to 1kg $17.60
1kg to 3kg $22.25
3kg to 5kg $26.90
5kg to 6kg $44.50
6kg to 10kg $53.80
10kg to 15kg $80.70
Over 15kg $107.60
Australia Post caps a single parcel at 5kg on these rates, so anything heavier goes as multiple parcels. Weights include packaging. Based on Australia Post Parcel Post pricing as at 1 July 2026. Delivery is usually 2 to 8 business days depending on how far you are.
New Zealand.
We post dried karkade to New Zealand with tracked Australia Post International. Rates are calculated by weight at checkout and start at $22 AUD. Delivery is usually 6 to 12 business days. Only the dried hibiscus ships to New Zealand. The frozen range and anything made at the stall is Australia only.
The frozen range, beef bacon and tameah
Frozen goes out one of two ways.
Free collection at a market stall. This is what we recommend and it is what nearly everyone does.
Express delivery, anywhere in Australia. Australia Post Express Post, plus a $25 handling fee per parcel for packing it frozen with ice packs and insulation.
Order weight Parcels Total
Up to 500g 1 $40.20
500g to 1kg 1 $45.00
1kg to 3kg 1 $49.75
3kg to 5kg 1 $57.95
5kg to 6kg 2 $99.50
6kg to 10kg 2 $115.90
Over 10kg 3 $173.85
Frozen freight is expensive and we are not going to pretend otherwise. Posting one pack of beef bacon costs more than the bacon does. If you can get to a market, grab it free. If you are outside the east coast and you want it posted, email drinkkarkade@gmail.com first.
Ordering frozen and dried together
They ship separately, because one is shelf stable and one is not. Checkout will show you two shipping charges. That is not an error. It is two parcels.
Wholesale and bulk
Ordering more than 15kg, or shipping regularly? Email drinkkarkade@gmail.com and we will quote it properly.
The 6 Pack
The bottled range is still in production. Pre-orders are charged now and dispatched when the first run is bottled. We will email you a dispatch date, and you can cancel for a full refund any time before it ships. Until then, collection is free at the market.
Damaged or missing
If something turns up damaged, or does not turn up at all, email drinkkarkade@gmail.com with your order number and a photo. We will sort it out. Our refund policy explains how food refunds work.
M² Manufacturing, trading as Karkade and Karkade Kitchen. ABN 50 702 592 688. Western Sydney, NSW.