Delivery across Sydney, drinks and frozen goods
- Order online. No minimum order.
- Delivery: $15 flat. Free over $100.
- How it travels: frozen goods go in a freezer, and drinks are kept cold on the way to you. We deliver in Sydney only. Nothing cold is ever posted.
- When it arrives: we'll message you to arrange a time after you order.
Free pickup from Westmead
Choose pickup at checkout and it's free. We'll send you the address and a time once your order's in.
Postage, dry goods only
- What posts: dried karkade and merch.
- Where: anywhere in Australia, tracked with Australia Post.
- Cost: free over $100. Normal Australia Post rates under $100.
- Dispatch: we post within 1 to 2 days.
Postage rates for dried karkade, under $100
| Order weight | Postage |
|---|---|
| Up to 250g | $11.20 |
| 250g to 500g | $12.85 |
| 500g to 1kg | $17.60 |
| 1kg to 3kg | $22.25 |
| 3kg to 5kg | $26.90 |
| 5kg to 6kg | $44.50 |
| 6kg to 10kg | $53.80 |
| 10kg to 15kg | $80.70 |
| Over 15kg | $107.60 |
Returns
Food and drink can't be returned once it's left us, opened or not. It's food, and we can't resell it.
If something's wrong, tell us. If it turns up damaged or it isn't what you ordered, message us within 48 hours with a photo, and we'll replace it or refund you.
The full detail is in our refund policy.